If someone says they can restore data to Xero, then eye them very suspiciously. There are considerable limitations in what is possible, and any attempt to restore leaves many holes in the data.
Our view is, that having so many gaps in a restore, and so many limitations on what can currently be restored means that a partial restore actually has little value to a business or accountant.
We work with thousands of businesses and accountants around the world, and what they value is clear access to accurate data, the ability to get the chart of accounts back into a new Xero organisation or other package, import (or enter) opening balances as of a certain date and get a business trading again.
It is due to the current limitation of Xero’s API and not being able to suitably return all data to Xero that we have currently decided not to offer a restore feature – it will never meet any customer requirements. It may also be, that the reason for needing to restore – isn’t to get a company running again in Xero – it could be that Xero is down for an extended time – the requirement is to get the business trading again, perhaps in another platform.
Control-C is the only Xero backup provider offering usable visibility to the data to make accurate business continuity possible.
So, in summary: Due to API limitations, we believe no one can accurately or completely restore data to Xero, however we do provide the next best alternative.